Provide continuous technical support and product optimization suggestions.
AFTER-SALES GUARANTEE
Service & Warranty
Our professional service team is here to support you every step of the way — just a phone call away whenever you need assistance. We offer clear, easy-to-follow resources, including video tutorials, to ensure a smooth and stress-free experience. Whether you're still exploring your options or need help after your purchase, we're committed to providing reliable, around-the-clock support you can count on.
Transparent Pricing
We believe in clear and honest pricing. Every product is marked with straightforward pricing — no hidden fees, no surprises. Should you have any questions, our knowledgeable customer service team is always ready to assist. But even without reaching out, you can easily access all pricing information and shop with confidence.
Professional Advice
We take time to understand your specific needs and offer personalized recommendations based on your intended use — whether it’s daily commuting, long-distance travel, or indoor-outdoor versatility. We also provide long-term maintenance tips to help you keep your equipment running smoothly for years to come.
WARRANTY POLICY
Quality Assurance
Provide a 12-month factory warranty to ensure the product is stable and reliable.
01
After-sales Service
Our system enables remote diagnostics and quick troubleshooting to minimize downtime.
02
Accessory Support
Key components — including batteries, tires, and controllers — are designed for easy replacement to extend the product’s lifespan.Please note: Replacing parts outside the warranty period may incur additional costs.