Home / Customization
Customization
Our footprint spans the globe.
We provide quality products and services to customers from all over the world.
OEM/ODM CUSTOMIZATION PROCESS
  • Customization

    Demand Communication

    Read More Customization

    Understand customer needs and confirm customization solutions.

  • Customization

    Product Design

    Read More Customization

    Provide customized services such as appearance, LOGO, color matching, functional configuration, etc.

  • Customization

    Sample Production

    Read More Customization

    Test samples to ensure compliance with market demand.

  • Customization

    Mass Production

    Read More Customization

    Use advanced manufacturing technology to ensure product quality.

  • Customization

    Packaging & logistics

    Read More Customization

    Provide brand customized packaging and arrange global delivery.

  • Customization

    After-sales Support

    Read More Customization

    Provide continuous technical support and product optimization suggestions.

Suzhou Heins Medical Equipment Co., Ltd.
AFTER-SALES GUARANTEE
  • Service & Warranty
    Our professional service team is here to support you every step of the way — just a phone call away whenever you need assistance. We offer clear, easy-to-follow resources, including video tutorials, to ensure a smooth and stress-free experience. Whether you're still exploring your options or need help after your purchase, we're committed to providing reliable, around-the-clock support you can count on.
  • Transparent Pricing
    We believe in clear and honest pricing. Every product is marked with straightforward pricing — no hidden fees, no surprises. Should you have any questions, our knowledgeable customer service team is always ready to assist. But even without reaching out, you can easily access all pricing information and shop with confidence.
  • Professional Advice
    We take time to understand your specific needs and offer personalized recommendations based on your intended use — whether it’s daily commuting, long-distance travel, or indoor-outdoor versatility. We also provide long-term maintenance tips to help you keep your equipment running smoothly for years to come.
WARRANTY POLICY
  • Quality Assurance
    Provide a 12-month factory warranty to ensure the product is stable and reliable.
    01
  • After-sales Service
    Our system enables remote diagnostics and quick troubleshooting to minimize downtime.
    02
  • Accessory Support
    Key components — including batteries, tires, and controllers — are designed for easy replacement to extend the product’s lifespan.Please note: Replacing parts outside the warranty period may incur additional costs.
    03